Owl Eye Home Inspections Privacy Policy

At Owl Eye Home Inspections (“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you provide to us through our website, phone calls, text messages, email communications, and inspection services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

We may collect the following information:

• Name
• Phone number
• Email address
• Property address
• Billing information
• Inspection-related information
• Communications sent through our website, email, phone calls, or text messages

We may also collect certain website usage information such as:

• IP address
• Browser type
• Device information
• Pages visited on our website
• Cookies and analytics data

How We Use Your Information

We use the information we collect to:

• Schedule and perform home inspections
• Communicate regarding appointments and services
• Deliver inspection reports
• Respond to customer inquiries
• Process payments
• Improve our website and services
• Send service-related notifications and reminders
• Comply with legal obligations

Phone Calls and Text Messages

By providing your phone number, you consent to receive calls and text messages from Owl Eye Home Inspections regarding:

• Appointment scheduling
• Appointment reminders
• Inspection updates
• Customer service communications
• Requested information about our services

Message and data rates may apply.

Consent to receive text messages is not a condition of purchasing services.

You may opt out of text messaging at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

SMS Consent and Data Sharing

SMS consent and phone numbers collected for SMS communications will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.

We may share information with service providers solely as necessary to operate our business and provide services to our customers.

Information Sharing

We do not sell your personal information.

We may share information with:

• Service providers that help us operate our business
• Payment processors
• Software platforms used to schedule inspections and deliver reports
• Government agencies or legal authorities when required by law
• Parties involved in a real estate transaction when authorized by the customer

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and gather website analytics.

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below, subject to applicable legal and business record retention requirements.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Owl Eye Home Inspections
Phone: 210-842-1294
Email: office@owleyehomeinspections.casa
Website: owleyehomeinspections.casa